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    • Carroll Gardens
    • Fort Greene
    • Williamsburg
      POI COFFEE SHOP + HEAD SOUNDS RECORDS
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    • POI Shop
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  • Cancellation Policy

Cancellation Policy

IN OUR CONTINUED EFFORT TO IMPROVE CUSTOMER SERVICE OUR REVISED NO SHOW / CANCELLATION POLICY WILL GO INTO EFFECT NOV 8th:

  • Appointments must be cancelled or rescheduled within 3 hrs of your scheduled time or you will be charged a modest rebooking fee of $25
  • Your appointment reservation is being held exclusively for you. In the event that you are unable to honor your appointment time and "no show" you will be charged the full service fee.
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